Quality

QUALITY - ISO 9001-2015

C.F. Torino srl, through quality, wants to remain in line with current market standards, satisfying and advancing customer needs, giving them guarantees of results on the products and services, in order to obtain continuity in business relations.

C.F. Torino srl wants to consolidate its acquired position towards its customers, committing to improve the qualitative results achieved during these years. Quality system certification wants to be the formal confirmation of the ability to satisfy the market needs with which the company has to compare itself each day.

The company's improvement objectives are the main values on which we base our quality system, and the main points of these accomplishments are:

Customer satisfactions by improving the quality of the products and the offered service;
Improvement of company organization, quality management system, staff training;
Improvement of business processes;
Improvement of suppliers efficiencies.

During review phases of the quality management system, we evaluate the achievement of the pre-established objectives by analyzing the performance of the following indicators:

Customer complaints trend;
Internal non-conformity trends;
Delays in deliveries trends;
Results trend performance of internal audits;
Suppliers efficiencies trends;
Specific trends related to each business process.

All of the above is not just a list of written rules, but our philosophy and belief that we have been pursuing for over 41 years. We believe in quality policy and we considered it as an essential point to stay on the market and continue to be considered a reliable, competitive, serious, collaborative, efficient company; requirements essential to increase the consideration of the customer, that is the only final judge to value our work.

Honestly

C.F. Torino srl

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